Scraping Hotel Reviews Data from Online Travel Platforms Using Advanced Techniques

March 11, 2024
Scraping Hotel Reviews Data from Online Travel Platforms Using Advanced Techniques

Web scraping is having a super-fast robot that gathers information from different websites for you. For travel businesses, this means they can collect data about flights, hotels, and other travel-related stuff from lots of websites all at once. This scraped data is super helpful because it helps businesses keep an eye on what their competitors are doing, figure out the best prices to offer, find out what topics are popular among travelers, and even customize the experience for their customers.

Travel organizations can speed up the data-collecting process by using web scraping tools or APIs, saving time and resources. Instead of spending hours searching through websites manually, web scraping automates the task and makes it much quicker.

What is a Web scraping Online Travel portal?

Web scraping for an online travel portal is similar to using a technology to automatically scrape information from a website. This information covers flight itineraries, hotel rates, and vehicle rental alternatives. Instead of manually looking for this information, web scraping allows you to collect it fast and in one location.

Imagine you have a big bucket, and you want to fill it with different types of candies from a candy store. Instead of going to each shelf and picking candies one by one, you have a magic tool that can scoop up all the candies you want from each shelf at once. That's what web scraping does for online travel portals – it scoops up all the travel information you need from their website quickly and easily.

However, it's important to be careful when using web scraping because some websites don't like it when automated tools collect data from them.

Determine the specific data points you want to extract from the hotel reviews. This may include:

  • Review text
  • Ratings (overall rating, cleanliness, service, amenities, etc.)
  • Date of the review
  • Reviewer's name or username
  • Additional metadata (location, trip type, room type, etc.)

How do you choose the right online travel portal?

When it comes to picking the right online travel portal, think about where your potential customers are most likely to leave reviews about their hotel experiences. There are several popular platforms like TripAdvisor,, Expedia, and Google Reviews, where guests share their thoughts about their stays.

Choosing the right portal depends on your business and who you want to reach. For example, if you're targeting travelers who like to plan their trips meticulously and rely heavily on reviews, TripAdvisor might be a good choice. If you're looking for a platform with a broad audience and a diverse range of accommodations, or Expedia could be ideal.

What are the Common Web Scraping Tools to Extract Hotel Reviews Data

Hotel review data can be extracted by utilizing several different tools based on the requirements of businesses. Let's understand the most common tools:


BeautifulSoup is a Python library designed for web scraping. It provides simple and intuitive methods for navigating and searching HTML and XML documents. With BeautifulSoup, you can parse HTML content, extract specific elements based on their tags, attributes, or CSS selectors, and manipulate the extracted data.

It is particularly useful for small to medium-scale scraping tasks where simplicity and ease of use are prioritized. BeautifulSoup is well-suited for extracting static content from web pages but may not be the best choice for handling dynamic content or complex scraping tasks.


Scrapy is a powerful and flexible web scraping framework written in Python. It provides a comprehensive set of tools and features for building web crawlers and scraping large amounts of data. Unlike BeautifulSoup, Scrapy is a complete framework that includes features for handling requests, managing crawling logic, and processing scraped data.

Scrapy allows you to define scraping rules, follow links, handle pagination, and navigate through websites programmatically. It's suitable for both small and large-scale scraping projects and offers better scalability and performance compared to BeautifulSoup for handling complex scraping tasks.


Selenium is a web automation tool. It's mostly used for testing web apps, but it's also excellent for scraping data from dynamically created websites that employ a lot of JavaScript. Selenium, unlike BeautifulSoup and Scrapy, can mimic human behavior on a website by manipulating web browsers like Chrome, Firefox, and Safari.

Selenium is particularly useful for scraping dynamic content, handling AJAX requests, and interacting with dynamically rendered elements on the page. It's more resource-intensive compared to BeautifulSoup and Scrapy since it requires running a full web browser instance, but it provides greater flexibility and control over web scraping tasks.

How to Extract Hotel Review Data?


The method of gathering hotel review data from internet travel websites involves the use of web scraping technologies. We can then use this data to make smart decisions for our business and make our customers happier.

Here is an expansion of the overview:

Choose the Online Travel Portal

Start by deciding from which online travel portal you want to extract hotel reviews. Popular choices include TripAdvisor,, Expedia, and Consider factors such as the portal's user base, the number of reviews available, and the geographical coverage.

Pick a Web Scraping Tool

Once you've selected the portal, choose a web scraping tool that best fits your needs. Some standard options include BeautifulSoup, Scrapy, and Selenium. These tools help automate the process of extracting data from websites by simulating human browsing behavior.

Understand the Website's Structure

Before extracting reviews, you must understand how the website is structured and where the review data is located within the HTML code. You can use browser developer tools to inspect the website's elements and identify the specific tags or classes that contain the review information.

Write the Scraping Code

Using the web scraping tool of your choice, write code that instructs the tool to navigate to the page containing the reviews and extract the relevant data. This may involve sending HTTP requests, parsing HTML content, and selecting specific elements based on their attributes.

Handle Pagination and Dynamic Content

Many online travel portals paginate their reviews, which means reviews are spread across multiple pages. Additionally, some websites use dynamic loading mechanisms, such as infinite scrolling, to load reviews as the user scrolls down the page. Your scraping code should be able to handle these scenarios to ensure that all reviews are captured.

Store the Data

Once you've extracted the reviews, you must store the data in a structured format for further analysis. Standard storage formats include CSV files, JSON files, or databases like SQLite or MySQL. Choose the format that best suits your needs and allows for easy access and manipulation of the data.

Analyze the Data

With the review data stored, you can now analyze it to gain insights into customer preferences, satisfaction levels, and areas for improvement. This might entail applying statistical approaches, natural language processing (NLP) techniques, and data visualization tools to identify patterns and trends in the data.

Factors to Consider While Choosing Web Scraping Tool to extract Hotel Reviews Data

When choosing the right web scraping tool for a particular task, several considerations come into play. Here are some key factors to keep in mind:

Complexity of the Task

Think about how hard or easy the scraping job is. If it's just grabbing basic stuff from a webpage, you can use simple tools like BeautifulSoup. But if it's more complicated, like dealing with lots of pages or tricky websites with fancy features, you might need something more robust like Scrapy or Selenium.

Performance and Efficiency

Consider how fast and efficient you need your scraping to be. Some tools work quicker, use less memory, and need fewer computer resources than others. Picking an optimized tool for performance can make your scraping faster and more efficient, especially if you're dealing with a big project that involves a large amount of data.

Ease of Use and Learning Curve

Think about how easy it is to use and how much time it takes to learn each scraping tool. Simple tools like BeautifulSoup are great for small projects or beginners because they're easy to understand. However, more advanced tools like Scrapy or Selenium might take longer to learn because they offer more options for complex tasks.

Handling Dynamic Content

Consider if the websites you're scraping have moving parts or use a lot of JavaScript. If they do, you might need a tool like Selenium that can act like a person and interact with the page to get the data you want.

Scalability and Extensibility

Decide if your scraping project might grow bigger over time or need extra features. Frameworks like Scrapy are suitable for big projects because they have lots of built-in tools to handle lots of data and keep things organized. A tool that can grow and change with your needs is essential for long-term projects.

Community Support and Documentation

Check if there's a helpful community and good documentation for each scraping tool. Having people to ask for help and lots of guides and tutorials can make your scraping project go more smoothly.

Legal and Ethical Considerations

It's important to ensure that your web scraping tool follows legal and ethical guidelines. Respect the terms of service of the websites you're scraping, and avoid collecting restricted or sensitive data without proper consent. Also, be mindful of rate-limiting policies, which are rules set by websites to limit how much data can be accessed simultaneously. Make sure to scrape responsibly to avoid causing any harm or disruption to the websites you're using.


However, even though web scraping can do all these things, many companies struggle to make the most of the data they collect. Sometimes, it's because they don't know exactly how to use the data they've gathered to improve their business. Therefore, while web scraping is a valuable tool, knowing how to extract and utilize relevant information is crucial for realizing its full potential. Having a clear understanding of the desired data insights is equally important. Scraping Intelligence specializes in utilizing tools and techniques to scrape hotel reviews from specific travel portals according to clients' requirements.

10685-B Hazelhurst Dr.#23604 Houston,TX 77043 USA

Incredible Solutions After Consultation

  •   Industry Specific Expert Opinion
  •   Assistance in Data-Driven Decision Making
  •   Insights Through Data Analysis